Privacy Policy

National University of Science and Technology

Effective Date: 1/8/2025

Introduction

This Privacy Policy explains how we collect, use, and safeguard your information when interacting with our AI-powered Chatbot through our official university accounts on Facebook, Instagram, and WhatsApp Business.

Information We Collect

When you use our automated Chatbot, we may collect:

• Your displayed name on your messaging account.

• Your city (if voluntarily provided)

• The questions and messages you send

Note: We do not collect any sensitive or financial information.

Purpose of Collection

We use the collected data solely to:

• Respond to inquiries related to admission, tuition, programs, and academic matters

• Improve response quality and service accuracy

• Document interactions for internal records

Responsible Entities

This system is managed by:

• Computer and Information Technology Center / National University

• Student Affairs and Registration Department / National University

• Four Corners Company / A private company contracted with the university.

Data Storage

Messages may be stored temporarily or long-term in secure university system, for quality assurance and service development purposes.

Data Sharing

Your data is not shared with third parties. It is only accessible to authorized staff within the university.

You’re Rights

You may request:

• Access to the data we store about you

• Correction or deletion of your data

Please contact us at:

info@nust.edu.iq

Updates

We may revise this policy as needed. Updates will be posted